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Returns & Exchanges

At Saskatoon Co-op Liquor, we strive to ensure your satisfaction with every purchase; however, due to provincial regulations, returns on alcohol products are subject to specific safety and quality control guidelines. If you receive a defective or damaged item, please contact us within 48 hours of receipt for an exchange or refund to your original payment method.

Return Process

  • 1.
    Verify Eligibility

    Ensure the item is unopened, in its original packaging, and accompanied by a valid sales receipt or order confirmation within 14 days of purchase.

  • 2.
    Contact Support

    Email our customer service team or visit our retail location to report issues with damaged goods or corked wine for immediate assistance.

  • 3.
    In-Store Inspection

    Bring your item to our Saskatoon Co-op Liquor location where a staff member will inspect the product to ensure it meets health and safety standards for return.

  • 4.
    Process Refund

    Once approved, your refund will be processed to the original form of payment, or an exchange will be provided for an item of equal value.